Low Income Residents


  • Appliance Recycling Program


    Residential customers can receive a $50 rebate, along with free pick-up, when they turn-in older refrigerators and freezers. The old appliance will be recycled in an environmentally responsible manner which meets the Environmental Protection Agency’s criteria. Eligible units must be fully operational and satisfy certain age and size requirements. LADWP’s contractor, Appliance Recycling Centers of America (ARCA), will work with the customer in scheduling an appointment to pick up the old appliance.

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  • Refrigerator Exchange Program (REP)


    LADWP customers can receive a FREE, brand-new energy-saving ENERGY STAR® rated refrigerator in exchange for qualified older model refrigerators . This program is available to all income qualified customers, as well as multi-family and non-profit customers. To participate, customers may contact the Appliance Recycling Centers of America (ARCA) who will work with you to schedule a site inspection. Once the property passes the site inspection, the customer is scheduled for the delivery of the new refrigerator.

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  • Consumer Rebate Program (CRP)


    The Consumer Rebate Program offers incentives of up to $500 or more to residential customers for energy efficiency household products such as room air conditioners, ENERGY STAR® refrigerators, variable speed efficient pool pumps, and more.

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  • Residential Free Showerhead & Aerator Program


    LADWP provides free low-flow showerheads, kitchen aerators, and bathroom faucet aerators to all single-family LADWP customers, distributed through the LADWP Customer Service Centers.

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  • Lifeline and Disability Program

    Rate discount for qualifying senior citizens or disabled persons based on age and income criteria. Discount also available for life support equipment.

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  • Low Income Discount Program (LIDP)


    LADWP offers a discounted water and electric rate for qualifying residential customers. Qualification is based on income and household size. Verification of eligibility required.

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  • Charge Up, L.A!

    As Electric Vehicles become more affordable, LADWP is pleased to offer Charge Up L.A.! which provides rebates to offset your out-of-pocket costs for the purchase of a qualifying electric vehicle (EV) charger. This program benefits the environment and helps EV drivers save fuel costs at the same time. The rebate is offered to residential customers who purchase or lease a qualifying EV and install a Level 2 charger at their home.  

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